all the answers
Frequently asked questions about Casa P17
The 17 questions our guests ask most often, about booking, arrival, the apartments, parking and pets. If you can't find the answer, message us on WhatsApp.
The 17 questions
Booking
Is it better to book on your website?
Yes: the apartments are the same ones you find on Airbnb and Booking.com, but when you book here you pay no platform fees, you talk directly to us and late check-out is free when available.
Is there a minimum stay?
No, you can book just one night.
What is the cancellation policy?
It depends on the rate you choose: the terms are shown before you confirm your booking.
Is there a tourist tax?
Yes: €1 per person per night, for the first 7 nights only.
Can I book all three apartments?
Yes, up to 8 people in the same building.
Arrival and departure
What time are check-in and check-out?
Check-in is from 2 pm, check-out by 10 am.
How does self check-in work?
There is a keypad at the entrance: before arrival you receive the code and instructions, and you let yourself in at any time.
Can I arrive earlier or leave later?
If you book on our website, early check-in and late check-out are free, if the apartment is free. Message us a few days before.
Are there stairs?
The apartments are on the raised ground floor: there are 5 steps at the entrance.
The apartments
Which apartment is the quietest?
Bilo Blu faces the back of the building and is the quietest: the right choice if you are a light sleeper. Mono Verde and Mono Terracotta are on the street side, in a central area near the station, with normal city sounds. You will find earplugs in every apartment.
What is in the kitchen?
In all three: hob, fridge, Nespresso, kettle, plates, pots and wine glasses. Bilo Blu and Mono Terracotta have a dishwasher, Mono Verde does not.
What is the Wi-Fi like?
Fast: we measured 617 Mbps download and 207 upload.
Is there a washing machine?
No, but there is a self-service laundry a few minutes away.
Are a cot and high chair available?
Yes, on request: cot, travel cot and high chair. For families we recommend Bilo Blu.
Parking, pets and location
Where can I park?
There are free, unassigned parking spaces at the back of the building. On Via Gradisca there is blue-zone parking (€1 per hour) and at Via Nino Bixio 32, 150 metres away, a private car park at €10 per day.
Are pets allowed?
Yes, for a supplement of €30 per stay. The Villa Augusta park is right behind the house.
How far are the hospitals and the centre?
The Ospedale di Circolo and the Ospedale Del Ponte are both 350 metres away, about 5 minutes on foot. The centre is about 10 minutes on foot.
Did you find your answer?
Check your dates or message us: we answer on WhatsApp.
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